Rabu, 14 Maret 2012

IMPLEMENTATION OF E-PASSPORT IN MAKING GOOD GOVERNANCE IN INDONESIA


CHAPTER I
INTRODUCTION

 
The development of increasingly sophisticated technology led to the growing diversity of information systems. This condition is also supported by the financial ability of the public's growing day by day, then most people now have at least the technology that will facilitate communication. But it turns out that there is now information systems not only facilitate relationships between individuals, but also facilitate the relationship between government and citizens.
One of the concepts that make this relationship is E-Government system. E-Government, called "E-Gov", or the Electronic Government, Digital Government, Government Online, or in certain contexts Transformational Government is the use of information technology by the government to provide information and services for residents, business affairs, as well as other matters relating with the government. In practice, E-Government is the use of the Internet to conduct government business and the provision of better public services with service-oriented society.
E-Government in Indonesia has been introduced through Presidential Instruction. 6/2001 date. 24 April 2001 on Telematics (Telecommunications, Media and Information), which states that government officials should use telematics technology to support good governance and speed up the democratic process. Furthermore, the E-Government must be introduced for different purposes at government offices. Public administration is one area where the internet can be used to provide access for all communities in the form of basic services and streamlining the relationship between society and government.[1]
E-Government is a form of a new information system that is able to assist the government in terms of transparency of public information and services online. Development of E-Government is an effort to develop electronic-based government administration in order to improve the quality of public services effectively and efficiently.
The expected profit of E-Government is increasing the efficiency, convenience, and better accessibility of public services. E-Government aims to provide services without the intervention of officials of public institutions and systems long lines just to get a simple service.
In addition to the E-Government also aims to support the realization of good governance. The use of technology to facilitate public access to information can reduce corruption by increasing transparency and accountability of public institutions. E-Government to broaden public participation in the community where it is possible to engage actively in the decision / policy by the government. E-Government is also expected to improve productivity and efficiency of the bureaucracy and increase economic growth.
Application of E-Government is also expected to reduce the amount of distortion that has been done by the officials / officers in Indonesia lately. Actions such as the deviation here is an act of counterfeiting passports that have been made by Gayus Tambunan, and M. Nazaruddin is ensnared by corruption homestead was the athlete in Palembang. In addition to corruption, he was also caught up in fake passport case.
As said by Chief Prosecutor Tim Bambang Setyadi, Gayus defendants have used the fitting por on behalf of Sony Laksono, on 24 September 2010. The defendant went abroad to use the passport T serial number 11 644 which was already used as an official way on behalf Margareta Inggrid Anggraeni through the airport Soekarno Hatta. Gayus was found guilty of a crime to use fake mail RI roads. He violated Pasal 55 huruf a jonto huruf C, UU No 9 1992 on Immigration. Mentioned in the indictment, there are 18 similarities to the passport photo picture taken by a separate. In the photo looks to tilt of mouth, lips, tip of her nose, concave lip protrusion there are similarities with Gayus Tambunan. The photographs were taken in various poses, there are no wigs, Gaius use glasses, and tie.[2]
Passport fraud action shows that the weak process of manually passport, because it proved that the person being a suspect was able to travel to abroad, and escape from immigration control by forging the passport. Passport as an official document indicating the identity of an international must-have if someone wants to travel abroad. Passport can only be issued by the State, namely Immigration, so if we want to make a passport so we can get it at the nearest immigration office and through several stages. Passport in the form of a booklet that contained the contents of personal identity and the pages to place a stamp or visa sticker countries visited. However, with increasingly sophisticated technological advances, many discoveries are applied to make things easier and more effective.[3]
Passport for the community there are two ways, namely to manually direct the public to come and make an application at the Immigration Office and making an application through the information system. E-Passport information systems are useful for making the request so that people do not need to come to the immigration office for petition information. E-Passports systems also serve to check the status of passport application is being made public. The purpose of the statement is the extent to which a passport that has been done by the Immigration Service staff so that people can tell when people have to go back to the Immigration Office to initiate the next stage.
In line with the progress of time, then the principles of good governance can be achieved through the application of technology, especially information system which will assist officers in doing their jobs, by reducing its limitations. One of the things that will be discussed here is the provision of information about immigration through the website itself, as well as the provision of services regarding immigration through the information system, called the E-Passport. E-Passport information systems function to provide services and information to the public via the internet. Information and services on the mean of the passport.
As defined in 1 UU No.6/2011 On Immigration, Immigration Management Information Technology Systems (SIMKIM) is a Systems Information and Communication Technology is used to collect, process and present information to support operational, management, and decision making in carrying out the functions immigration.[4] Electronic passport or e-Passport is a development that includes conventional passports implanted a chip that contains biometric data and its holder biographical data as one element of securing a passport is required by the International Civil Aviation Organization (International Civil Aviation Organization / ICAO) to countries accredited to publish a complete no later than 2015.
E-Passport is a secure and reliable documents to travel abroad so as to facilitate the submission of Visa; makes it easy for the holder; immigration inspection process more quickly, and in compliance with ICAO standards. The international community agreed that each country is required to use the E-Passport. Passport that is created and governance using a computer system. Data so that visitors in the E-Passport can be connected from one country to another. In practice, every citizen who visited the inter-state, no need to do a re-prints or photos. So that traffic on each visit even more rapid international airport.[5]
Justice Minister Patrialis Akbar (January, 2011) states, E-Passport was initiated with the foundation and purpose to tighten supervision and increase immigration documents so that events like the passport forgery case convict Gayus Tambunan tax mafia is not repeated. Patrialis also ensure, to the e-passport, the passport counterfeiting will decrease. Because, according to him, e-passport is very hard to forge. Very effective to anticipate fraud. Therefore, the e-passport is equipped with a special chip. He also ensures the E-Passport is not difficult for users. On the contrary, the E-Passport will facilitate the public and ensure the security of its users.[6]
E-Passport implementation utilizing an electronic-based information technology advances to meet the safety standards of the International Civil Aviation Organization (ICAO). Immigration Director General of ministry of law and human rights, Bambang Irawan explained, E-Passport has many advantages. Among them, the next five years throughout the world have been using E-Passport-related tools. In addition, to avoid a false passport and that later there was no misuse of a passport. He added that another advantage of the E-Passport is the data going to be easy in accurate. So, we will easily investigate a person, whether he is a terrorist or not. According to him, E-Passport is actually not much different from ordinary passport that had been owned by the community. Only, in the E-Passport pages later there is a thicker paper because it will be mounted on a chip. Chip is what makes E-Passports cannot be intercepted, let alone to forge.
            To further investigate how the E-Passport application conducted by the Directorate General of Immigration in achieving good governance, the authors are interested in taking the title IMPLEMENTATION OF E-PASSPORT IN MAKING GOOD GOVERNANCE IN INDONESIA.

CHAPTER II
THEORY
A. Good Governance
            Admnistrasi State agency (LAN) defines governance as the process of organizing power of the state in providing public goods and services. LAN confirms viewed from a functional aspect, governance can be viewed from whether the government has been functioning effectively and efficiently in order to achieve the goals outlined, or vice versa. Good in good governence by LAN contains two terms, namely:
First, the values ​​that uphold the desire or the will of the people, and values ​​that can improve people's ability in achieving the goal (national) self-reliance for sustainable development and social justice. Second, the functional aspects of effective governance and efficient in the execution of his duties to achieve those goals.[7]

Based on this understanding, LAN then argued that good governance is oriented on two things, first the ideal orientation is directed towards the achievement of national goals and two functional aspects of effective governance and efficient in its operation to achieve those goals. Furthermore, based on the description LAN conclude that good governance is a solid state governance and responsible and efficient, to keep the "kesinergisan" constructive interaction between the domain-domain state, private and public sectors.
            Minister of Justice and Human Rights (Menkumham) Patrialis Akbar states that:
"E-Passport was initiated with the foundation and purpose to tighten supervision and increase in immigration documents. This passport aims to improve the immigration service, supervision of foreigners, and the enforcement of immigration laws.”
The next goal, to make use of information technology and communications, as well as improving human resources. In addition to in-country, the Immigration also provides publishing services based biometric passports (e-Passport) in the RI representatives abroad, namely in Singapore, Bangkok, and Taipei.[8]
            Another advantage of E-Passport is a data diselidik people will be easy. So, we will easily investigate a person, whether he is a terrorist or not. E-Passport is actually not much different from ordinary passport that had been owned by the community. Only, in the E-Passport pages later there is a thicker paper because it will be mounted on a chip. Chip is what makes E-Passport can not be intercepted, let alone to forge.[9]
            Good governance is governance that reflects the government that is transparent, effective and efficient, and accountable to maintain the interaction kesinergisan advance of the government, private sector and the community. Good governance is included in the scope of E-Government. E-Government is defined as the delivery of government services and information to the public using electronic means. Utilization of E-Government, is a form of utilization of information technology with elements of transparency, efficiency and effectiveness is an important element in the application of E-Government. One manifestation of the creation of E-Govenrment is E-Passport. Judging from the target which are principles of good governance, the implementation of E-Passport is required in order to become one of the factors supporting the establishment of good governance in Indonesia.

B. Effectiveness
            Effectiveness is the achievement of the right or choose the proper goals of a set of alternatives or options and determine how the choice of several options. Effectiveness can also be interpreted as a measure of success in achieving the objectives that have been determined. For example, if a task can be completed with the election in ways that have been determined, then the way it is right or effective. While efficiency is a minimum use of resources in order to achieve optimum results. Efficiency assumes that the true objectives have been determined and trying to find ways to best achieve these objectives When talking about the effectiveness and efficiency must be linked with the goals and objectives of the activity.1       
            Efficiency and effectiveness is a critical element in the development of e-Government, e-Government that is in line with efforts to achieve good governance (good governance). E-Passport is very effective to anticipate fraud, passport forgery so that events like the mafia convicted Gayus Tambunan tax is not repeated. Therefore, the E-Passport is equipped with a special chip. As explained in the foregoing discussion, that the benefits and purpose of this E-Passport is to avoid the practice of counterfeiting and brokering, as well as make it easier for people to access the process wherever they are, so that a passport in Indonesia is expected to be more effective and efficient . Effectiveness and efficiency of these services can also be seen from the service extremely fast in the publication, the same for all users of the service, making it easier for people who take care of my passport and not have to wait in line or have to deal with brokers.
C. Public Service
Based on the definition of the World Bank, E-Government is the use of information technology by the government (such as: Wide Area Network, Internet and mobile computing) that allows the government to transform the relationship with the community, businesses and interested parties. In practice, E-Government is the use of the Internet to conduct government business and the provision of better public services and how service-oriented society. One form of e-government in this paper is E-Passport. 1
E-Government aims to provide services without the intervention of officials of public institutions and systems long lines just to get a simple service. By taking care of your passport online, communities will no longer waste time to wait in line as well as a lot of money by using the services of brokers. In addition to the E-Government also aims to support good governance. The use of technology to facilitate public access to information can reduce corruption by increasing transparency and accountability of public institutions. E-Government to broaden public participation in the community where it is possible to engage actively in the decision / policy by the government.
E-Government is also expected to improve productivity and efficiency of the bureaucracy and increase economic growth. The concept of E-Government is to create a friendly interaction, convenient, transparent and cost between the government and the public (government to citizens), government and business enterprises (government to business enterprises) and the relationship between government (inter-agency relationship). E-Government by providing services over the Internet can be divided into several levels, namely the provision of information, one-way interaction, two-way interactions and transactions, which means fully electronic service. One-way interaction can be a facility to download the required forms. Processing / collection in the online form is an example of two-way interaction. While the full form of electronic service delivery decision-making and delivery (payment).1

CHAPTER III
ANALYSIS
            Before the advent of the electronic passport is usually when we are going to make a new passport, we must come to the immigration office and make application for a passport application. However, with the release of passports in electronic form, you can make submissions via the official website is located at the immigration directorate general www.imigrasi.go.id. Once you open that address, at the bottom of the banner appears there for a passport online services and visa services online request for approval. Here are the stages of the passport, both online and in the normal way (without online), as follows (source: http://marlizawanda.wordpress.com):
Ø  Making Passport online

1)        Click www.imigrasi.go.id site.
2)        Click the Free Application for Passport Making
3)        Click the Pre-Application for Personal
4)        Select Kanim / location where you will make the passport. The sites are chosen based on residence.
5)        Then, the content type of application, if it will make a new passport, select New-Ordinary Passport
6)        Further to the type of passport, passport select 48H. If 24H is made for Indonesian Workers (TKI).
7)        Then fill in completeness. If there is no need to be filled, just in the blank, which is marked with an asterisk (*) are required.
8)        Upload the completeness requirement (KTP, KK, Birth Certificate / Diploma, and a letter of recommendation). So it must be scanned first file and made ​​into black and white (no colored allowed, because the upload process will not run). When uploading the file size should be considered advisable.
9)        If you are finished filling all the data, then at the end of akandiminta to print / print Pre Proof Online Application.
10)    If everything is ready and the letter of evidence already in the Online Application for Pre-print, then the next day was able to take care of your passport to the immigration office.
               
The advantages of online passport this way is at the time of photographs, after officers received your file, then you will be offered for taking photographs on the same day, without waiting for the schedule. Even so, but it's how to register via the Internet is considered not effective because if there are errors in the delivery of documents at the time the file online, then the passport that has been made will not be valid.
Ø Making a regular passport (without doing the process online)
            Passport in the usual way this is just a little different than a passport by going online. After to-4 files (such as KTP, KK, Birth Certificate / Diploma, and a letter of recommendation) are complete, then you can go directly to the nearest Immigration Office without having to scan the files you are like in the online process, only to capture stage you have to wait for a scheduled according to the Immigration Office, usually about 2-3 days. Thus, the process of making a regular passport longer than it online.
            Fill out the form provided and attach the file (KTP, KK, Birth Certificate / Diploma, and a letter of recommendation) to the folder. split between the original file and a photo copy. For those who follow the passport renewal process online, you must attach evidence of Pre-Application for Passport Online. The next folder containing the files submitted to the requirements of the counter clerk to be checked completeness, while examining officers will indirectly interviewing you. (For those who take care of your passport in the usual way / with no advance online will receive a schedule taking photographs of the officers at the counter and can go home. You will re-visit the immigration office on the day and the schedule specified. After taking a queue number, you just follow procedures, pay the passport at the cash register and then take a queue number pictures.
Minister of Justice and Human Rights (Menkumham) Patrialis Akbar states that:
"E-Passport was initiated with the foundation and purpose to tighten supervision and increase in immigration documents. This passport aims to improve the immigration service, supervision of foreigners, and the enforcement of immigration laws. The next goal, to make use of information technology and communications, as well as improving human resources. In addition to in-country, the Immigration also provides publishing services based biometric passports (e-Passport) in the RI representatives abroad, namely in Singapore, Bangkok, and Taipei. "[10]
               
E-Passport is very effective to anticipate fraud, passport forgery so that events like the mafia convicted Gayus Tambunan tax is not repeated. Therefore, the E-Passport is equipped with a special chip. Minister of Justice and Human Rights was to guarantee, with this e-Passport, passport counterfeiting will decrease. Because, according to him, E-Passport is very hard to forge. E-Passport is not difficult for users on the contrary, the E-Passport will facilitate the public and ensure the security of its users. Communities are asked to not have to worry about the policy of this e-Passport. E-Passport will only facilitate every citizen when traveling abroad because almost all countries in the world have issued this epaspor policy. Patrialis said the E-Passport implementation utilizing an electronic-based information technology advances to meet the safety standards of the International Civil Aviation Organization (ICAO).
            Immigration Director General Bambang Irawan Kemenkumham explained that:
E-Passport has many advantages. Among them, the next five years throughout the world have been using E-Passport-related tools. In addition, to avoid a false passport and that later there was no misuse of a passport. Another advantage of E-Passport is a data diselidik people will be easy. So, we will easily investigate a person, whether he is a terrorist or not. E-Passport is actually not much different from ordinary passport that had been owned by the community. Only, in the E-Passport pages later there is a thicker paper because it will be mounted on a chip. Chip is what makes E-Passport can not be intercepted, let alone to forge”.[11]
            Director of Information Systems Directorate of Immigration Immigration Kemenkumham Erwin Azis revealed:
Usually in the form of a passport book is still in effect even if the E-Passport has been launched. E-Passport, he said, still a choice. That is, people can choose to use ordinary passports or e-Passport. For the first stage, making the new E-Passport will be served at the three offices of immigration, the Immigration Office of the Soekarno-Hatta, Jakarta and Central Jakarta. Furthermore, we will follow up simultaneously in 2015. According to him, e-Passport will be launched in stages”.11
                The trial's first phase will launch 18 000 passports. If the trials succeed in the next year, the amount will be increased to the next trial for two to three years. Erwin claims, rates or the cost of making the E-Passport is more expensive than ordinary passports. It cost nearly three times more than the cost of a conventional passport. For information, rates 24-page passport, for example, the cost of E-Passport to Rp 405 000. The cost of making a kind of old passport Rp105.000 only. The price is more expensive than a regular passport because there are components that are paid, the chip company that can not be produced locally. But, society does not have to use it. He also said that the price of the electronic passport in Indonesia most affordable South-East Asia.11
            E-Passport tariff imposed in accordance with the provisions of Government Regulation (PP). 38/2009 on State Revenue in the Ministry of Justice and Human Rights (Peraturan Pemerintah (PP) No. 38 tahun 2009 tentang Penerimaan Negara Bukan Pajak di Kementerian Hukum dan HAM). Under the decree, passport rates are as follows:
1)   The cost of e-passport for the 48-page passport perbuku of Rp 600,000, - (Six ratusribu dollars), plus a biometric fee of Rp 55.000, - (Fifty five thousand dollars) and 15,000 fingerprint fee, - (Fifteen thousand dollars) so that the overall cost of Rp.670.000, - (Six hundred and seventy thousand dollars).
2)   For the e-passport of 24 pages per book Rp. 350.000, - (Three hundred and fifty thousand dollars), plus the cost of biometric Rp55.000, - (Fifty five thousand dollars) and the fingerprint fee Rp. 15.000, - (Fifteen thousand dollars) so that the overall cost of Rp 420 000, - (Four hundred and twenty thousand dollars).
3)   As for the ordinary passport application fee for passport passport 48 pages per book of Rp. 200.000, - (Two hundred thousand dollars), plus a biometric fee of Rp. 55.000, - (Fifty five thousand dollars) and the fingerprint fee Rp. 15.000, - (Fifteen thousand dollars) so that the overall cost of Rp. 270 000, - (Two hundred and seventy thousand dollars).
4)   to 24 pages per book Rp. 50.000, - (fifty thousand dollars), plus a biometric fee of Rp 55.000, - (Fifty five thousand dollars) and 15,000 fingerprint fee, - (Fifteen thousand dollars) so that the overall cost of Rp 120.000, - (One hundred and two hundred thousand dollars).
Good governance is governance that reflects the government that is transparent, effective and efficient, and accountable to maintain the interaction kesinergisan advance of the government, private sector and the community. Good governance is included in the scope of E-Government. E-Government is defined as the delivery of government services and information to the public using electronic means. Utilization of E-Government, is a form of utilization of information technology with elements of transparency, efficiency and effectiveness is an important element in the application of E-Government. One manifestation of the creation of E-Govenrment is E-Passport. 
As explained in the foregoing discussion, that the benefits and purpose of this E-Passport is to avoid the practice of counterfeiting and brokering, as well as make it easier for people to access the process wherever they are, so that a passport in Indonesia is expected to be more effective and efficient . Judging from the target which are principles of good governance, the implementation of E-Passport is required in order to become one of the factors supporting the establishment of good governance in Indonesia.
Conclusion
                Considered one of the principles of government in providing services to the community is the importance of the efficiency, effectiveness, and transparency. These values ​​are important in the development of E-Government as well as closely related to the principles of good governance, so the E-Government has been in line with efforts to achieve good governance (good governance). One form of E-Government in this discussion of the E-Passport. E-Passport tariff imposed in accordance with the provisions of Government Regulation (PP). 38 of 2009 on State Revenue in the Ministry of Justice and Human Rights.        
Based on the above discussion, the E-Passport can be regarded as one product innovation that governments have a variety of benefits and objectives, namely:
1)      Tightening the supervision and improvement of immigration documents;
2)      Increase the immigration service, supervision of foreigners, and the enforcement of immigration laws;
3)      Make use of information technology and communications, as well as improving human resources;
4)      It is effective to anticipate fraud, passport forgery so that events like the mafia tax convicted Gaius Tambunan not recur;
5)      Make it easy for people anywhere in to access and ensure the safety of its users;
6)      E-Passport is a data diselidik people will be easy. Making it easier to investigate a person, whether he is a terrorist or not;
7)      The process of making a regular passport longer than online.
            In addition to the above 7, the excess of the passport by going online to do this is at the photograph, after officers received your file, then you will be offered for taking photographs on the same day, without waiting for the schedule. Although the cost required for the E-Passport is quite expensive, but the benefits to be gained too many communities. Even so, but it's how to register via the Internet is considered not effective because if there are errors in the delivery of documents at the time the file online, then the passport that has been made will not be valid.


[1] Setyatini, Eti, 2011. “E- Government: Munuju Efektivitas dan Efisiensi Birokrasi Indonesiaaccessed on February, 13, 2012 from http://etisetyarini.blog.fisip.uns.ac.id/2011/12/07/E-Government-munuju-efektivitas-dan-efisiensi-birokrasi-indonesia/
[2] Tribunnews.com, 2011. “Gayus Tumbuan Hadapi Vonis Kasus Pemalsuan Paspor”, accessed on February, 13, 2012 from http://id.berita.yahoo.com/gayus-tambunan-hadapi-vonis-kasus-pemalsuan-paspor-014756497.html
[3] Yunilasari, Davita, 2011, “Penerapan E-Passport Di Indonesia“, accessed on February, 13, 2012 from http://coretansiswaudara.wordpress.com/2011/11/25/penerapan-e-passport-di-indonesia-part-i-dan-ii/
[4] Ditjen Imigrasi RI, 2011. “Sosialisasi UU No.6 Tahun 2011 dalam Dialog Interaktif RRI Pro 3 FM”, accessed on February, 13, 2012 from http://www.imigrasi.go.id/index.php?option=com_content&task=view&id=565&Itemid=34
[5] Pangaribuan, Guntur, 2011. “Kehandalan E-Paspor Lebih Menguntungkan Masyarakat”, accessed on February, 13, 2012 from http://koranpagionline.com/index.php?option=com_content&view=article&id=1521:kehandalan-e-paspor-lebih-menguntungkan-masyarakat&catid=37:jakarta&Itemid=397
[6] Seputar Indonesia, 2011. “ E-Paspor Dijamin Anti Pemalsuan”, accessed on February, 13, 2012 from http://www.seputar-indonesia.com/edisicetak/content/view/378428/
[7] Somyaputra’s blog, 2011. “Pengertian Good Governance”, accessed on February, 13, 2012 from http://theadvocateofchange.wordpress.com/2011/04/27/pengertian-good-governance/
[8] Okezone.com, 2011. “Ditjen Imigrasi Resmikan Pembuatan E-Paspor’”, accessed on February, 13, 2012 from http://news.okezone.com/read/2011/01/26/339/417979/ditjen-imigrasi-resmikan-pembuatan-e-paspor
[9] Harian Seputar Indonesia, 2011. “E-Passport Dijamin Anti Pemalsuan”, accessed on February, 13, 2012 from http://www.seputar-indonesia.com/edisicetak/content/view/378428/
[10] Okezone.com, 2011. “Ditjen Imigrasi Resmikan Pembuatan E-Paspor’”, accessed on February 13, 2012 from http://news.okezone.com/read/2011/01/26/339/417979/ditjen-imigrasi-resmikan-pembuatan-e-paspor
[11] Harian Seputar Indonesia, 2011. “E-Passport Dijamin Anti Pemalsuan”, accessed on February, 13, 2012 from http://www.seputar-indonesia.com/edisicetak/content/view/378428/

REFERENCES

Ditjen Imigrasi RI, 2011. “Sosialisasi UU No.6 Tahun 2011 dalam Dialog Interaktif RRI Pro 3 FM”, accessed on February, 13, 2012 from http://www.imigrasi.go.id/index.php?option=com_content&task=view&id=565&Itemid=34
Harian Seputar Indonesia, 2011. “E-Passport Dijamin Anti Pemalsuan”, accessed on February, 13, 2012 from http://www.seputar-indonesia.com/edisicetak/content/view/378428/
Lembaga Administrasi Negara dan Badan Pengawasan Keuangan dan Pembangunan , Akuntabilitas Dan Good Goverenance” Lembaga Admnistrasi Negara dan Badan Pengawas Keuangan dan Pembangunan, Jakarta, 2000, hal.5
Okezone.com, 2011. “Ditjen Imigrasi Resmikan Pembuatan E-Paspor’”, accessed on February, 13, 2012 from http://news.okezone.com/read/2011/01/26/339/417979/ditjen-imigrasi-resmikan-pembuatan-e-paspor
Peraturan Pemerintah (PP) No. 38 tahun 2009 tentang Penerimaan Negara Bukan Pajak di Kementerian Hukum dan HAM
Pangaribuan, Guntur, 2011. “Kehandalan E-Paspor Lebih Menguntungkan Masyarakat”, accessed on February, 13, 2012 from http://koranpagionline.com/index.php?option=com_content&view=article&id=1521:kehandalan-e-paspor-lebih-menguntungkan-masyarakat&catid=37:jakarta&Itemid=397
Setyatini, Eti, 2011. “E- Government: Munuju Efektivitas dan Efisiensi Birokrasi Indonesiaaccessed on February, 13, 2012 from http://etisetyarini.blog.fisip.uns.ac.id/2011/12/07/E-Government-munuju-efektivitas-dan-efisiensi-birokrasi-indonesia/
Somyaputra’s blog, 2011. “Pengertian Good Governance”, accessed on February, 13, 2012 from http://theadvocateofchange.wordpress.com/2011/04/27/pengertian-good-governance/
Tribunnews.com, 2011. “Gayus Tumbuan Hadapi Vonis Kasus Pemalsuan Paspor”, accessed on February, 13, 2012 from http://id.berita.yahoo.com/gayus-tambunan-hadapi-vonis-kasus-pemalsuan-paspor-014756497.html
Wanda, Marliza, 2011. “Pembuatan Paspor Baru”, accessed on February, 13, 2012 from http://marlizawanda.wordpress.com/2011/04/05/pembuatan-paspor-baru/ = pembuatan paspor online
Yunilasari, Davita, 2011, “Penerapan E-Passport Di Indonesia“, accessed on February, 13, 2012 from http://coretansiswaudara.wordpress.com/2011/11/25/penerapan-e-passport-di-indonesia-part-i-dan-ii/

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